Dr. Maggie AndiMill Hill Dental Practice

after having previously left a bad review, from service provided by a locum dentist at this practice when my daughter had an emergency. I have made a 360° If I could give this practice more stars I would. As after leaving my previous review, Dr Maggie the owner of the practice called me personally, listened to my reasons and concerns. She went above and beyond in resolving My daughter's issues and was extremely professional, informative, caring, genuine and passionate about her work and helping when and where possible. Honestly she's been amazing. I can't thank her enough.

UNFIT FOR PRACTICE! REPORTING MY EXPERIENCE TO GENERAL DENTAL COUNCIL AND HSE. I called 111 with a serious wisdom tooth infection and was referred to this dental surgery for an appointment at 12am. When I was called in I was met by this arrogant, rude, rushing and bossing me about like I was a piece of cattle by a woman whom i can describe with having an African accent. She orderd me to sit down, fires a hundred questions at me barely giving me time to respond due to my extreme agony. She then tells me that this is not a proper examination! What the heck am I here for then? She's shoved a piece of plastic in my mouth to take an x ray. She did it at the wrong angle so I wasn't able to bite my teeth together. She's raising her voice in an aggressive manner "bite your back teeth, bite your back teeth your not doing it properly, I told you bite your back teeth together!" Then realises im not able to because she hasn't inserted it properly! She then moves it to the correct position and im able to bite and I take an x ray. The infection from my tooth has spread to my cheek gums and tongue which is standard of a tooth infection. My tongue is red and brown like the inside of my cheek. The abses I have is the size of a golf ball my face and mouth is swollen and this woman is telling me I don't have an infection?? REFUSING to give me antibiotics! Telling me that my tongue is discoloured due to my diet? Are you freaking kidding me? What the heck is this person I'm seeing that she can't even identify a tooth infection? On top of that she's POUNDING my tooth with her apparatus asking if it hurts? Are you kidding me? You smashed my infected tooth so hard I was in agony...even if my tooth was normal with that force it would hurt! She fobbed me off with pain killers and told me to see another dentist. ABSOLUTELY SHOCKING AND YOU WILL NOT GET AWAY WITH THIS TREATMENT ON SOMEONE ELSE AGAIN. I called 111 today and they sent me to another dentist. The dentist today cleaned my infection twice, gave me antibiotics and even offered a shot of local to ease the pain. They referred me for extraction. This is what should of happened the first time. My storm on this surgery's neglect is going to start today with formal complaints and proof with photos to all governing bodies. I could have been left with sepsis due to your neglect, disgusting, unprofessional, inhumane experience stay away.... and and on top I paid my hard earned money for this experience! Look at the photo how the heck can you turn someone away with pain killers! REVIEW UPDATE 08/01/2025: Just had a phone call from Maggie the owner! Oh wow I see where the staff get their attitude from.. they say it starts from the top and boy does she have a bad attitude. Just like the other reviews she has no care whatsoever, verbally abusing me and calling me racist because I referred to her staff as what seems to be African decent. She then sarcastically leaves me a voice mail when I hang up on her for being so rude to me saying that she will report me to the police for harassment? I am entitled to write a review! STAY AWAY from this surgery they accept no accountability for their neglect. A formal complaint has been made to the authorities. *****FURTHER UPDATE TO THIS RESPONSE**** The Maggie is a LIAR TRYING TO COVER HER TRACKS by her response.... just as the other reviews mentions. A pure disgrace to the medical industry and someone showing how dishonest her practice is. Your clinic has been caught showing negligence to more than one patient including myself, you finally have someone exposing you to the authorities and your response is to lie and try to tarnish my name? An act of desperation trying to cover your tracks. NO my review is honest, true to event and the only card left you have to try and play is the race one.....desperate and GUILTY FOR ALL TO SEE. The funny thing is I'm HALF AFRICAN! the ignorance is comical. No I will not drop how you treat your patients and no I will not stop reporting what happened to me you will be brought in front of a medical committee soon!

A few days ago, an inlay I had treated in Korea fell out, so I booked an appointment with a dentist. I chose this clinic because it’s open in the evening. The dental clinic was very comfortable and pleasant. The reception staff, dentist, and hygienist were all friendly. I've only been in the UK for six months and my English isn't very good, but they made sure I could understand everything and treated me well. There was no unnecessary treatment, and they made every effort to reattach my inlay. The cost, which I was a bit worried about, was reasonable, so I’m very satisfied.

This was my first time experience in UK for getting a dental checkup done. Must say that this clinic is one of the best. I am glad i chose this clinic. It is so nice and clean. All the staff and the receptionist are so good and they treat you so well. Dr Zoe is really awesome she explains everything so well and makes sure that the patient is comfortable. Even my kid loved to get treatment done from Dr Zoe and now is not scared of the dental checkups. Many thanks to all the staff and especially Dr Zoe. Keep up the good work. Thank you so much.

Today finally after years of being seen by Dentists that have left me fearful and disappointed with my teeth and no confidence to smile, I met Dr Maggie Andi, who within 20 minutes has given me the confidence and faith that going forward my dental treatment will be absolutely the right treatment for me. Dr Maggie’s passion for dentistry with patient centred care at the heart of her delivery was evident by the empathy and understanding shown of my underlying complex health issues and how they have affected my teeth and oral health which was refreshing and really quite emotional as I had resigned myself that their really wasn’t a dentist out there that would understand or be able to help me regain my confidence. Not only does Dr Andi have a warm personality , her knowledge pride and passion for her profession is apparent once you speak with her. The practice itself is modern, with a warm, relaxing and cosy atmosphere, it is easily accessible by public transport with parking nearby. Mill Hill Dental practice and Dr Maggie is now my forever dentist.