Dr. Mohammed Rizwan JamaluddinCharlton Village Dental Practice

My first visit yesterday to this dental practice via 111 dental for intense tooth related pain. Cheerful Charlie on reception was very helpful and welcoming. The dentist Malika was a great communicator and put me completely at ease. Malika. She impressed me as a fine example of what is best about NHS dentistry: dedicated, caring and very competent. I came away with the best outcome and not in pain. Charlton Village is a rare NHS dentistry practice gem. I was so lucky and grateful to be sent there by 111.

Fantastic dental practice - always so friendly at reception and the two dentists I’ve seen there are lovely. Had an extraction and it was done with so much care. Recommended many times to friends.

If I could give extra stars I would. We've been attending Charlton Village Dental Practice for over five years. Each and every visit we are met by the friendliest receptionists, the practice is always spotlessly clean and our dentist always gives us as much time as we need. We are never 'rushed through,' or treated with anything other than the upmost levels of care and attention. I couldn't imagine being treated anywhere else. The team here are AMAZING!

Having a Extremely severe phobia to dentists due to a bad experience previous, which resulted in the dentist being struck off. I changed to this practice. I was not very confident or comfortable, being talked down to , which only enhanced my phobia. Due to medical emergencies I missed 2 appointments which I hold my hands up ,is my responsibility. I then took to going guys hospital for treatment in emergencies. Years later I decided to re try coming back to this practice. I went online 1st then called in as requested. The receptionist was very rude and stand offish . Tried saying I'd tried to book with my 1st name as my surname also. ( screenshot shows otherwise). I was then told I had been archived due to not being seen in a long time. Which I expected. I was then told due to missing 2 appointments all those years ago ( which I had paid the refundable deposits on and quite rightly lost the deposits) I'd only be welcome back as a private patient. She then went on to say I wasn't registered. Talking to me as if I was beneath her. I know I was registered as my daughter had previously checked ,and was told only I could make appointments. Not my daughter whom is also my carer. I WOULD NOT RECOMMEND THIS PRACTICE. But thankfully I've now found another practice, who's receptionist was Extremely professional, polite, reassuring. Informative and clearly well versed in customer service.

Attended an emergency tooth extraction due to pain sufferings for 2 weeks and headache. Was really nervous because the last extraction I had was really painful,not in this dental but other clinic. I was glad the dentist was really good and gentle and did not let me scream😁. The dental clinic is highly recommended. Everyone is attentive and friendly. Thank you again.