Marie Howard-hildige Verified
I wanted to wait a bit before I left any review, it's only fair!
I have been an NHS patient all of my life and like everyone else I struggled to get an appointment, I am ashamed to say that I let my teeth get in a pretty bad state.
I was researching private care, I know I would need to consider the cost, but it was something that I thought I could not compromise on and I needed to finally start taking care of my teeth and gums.
I chose the Dental academy based on the services they can provide and the location, it was really easy to register and to make my first appointment, the lady on the phone was lovely and I had an appointment within the week.
I'm not usually a nervous patient, however I was extremely ashamed and embarrassed of my teeth, I walked into the waiting area and was met with a waiting room that I have never experienced before, it was warm and welcoming and furnished with Alice and Wonderland trinkets (Lewis Carroll was born near there) it was a lovely touch and felt very luxurious, I have to admit I felt like an imposter! but I was soon at ease as the staff make you so welcome.
I was so lucky to have been given Ryan as my dentist, I sat down and I couldn't help my feelings and I cried... he and Libby were absolutely amazing, he did my check and spent time with me explaining every detail of my treatment plan, he has such a gentle kind manner and put me at ease straight away, he made a plan gave me the breakdown of the payment and said we will go at my pace, And Libby reassured me again when taking me back the the reception.
I have also had a hygiene appointment with Hayley with the help of Faye, both were extremely friendly. I even made a comment that at the age of 37 I have only just learned how to properly brush my teeth... they were so reassuring and kind and I could tell Hayley cared very much about the work she does, I have already booked another appointment with her in a few months that I'm actually looking forward to!!
The appointment I have been dreading the most is the implant appointment with Kevin, I just hoped there was a solution to my problem and have to say it has given me many sleepless nights...
Straight away he was so kind and totally reassured me, the relief I felt at the end of it was overwhelming, that he has multiple options for me. I can't tell you how much this has affected me physically and mentally, and to finally have a plan had made me extremely happy and grateful for another chance of keeping my teeth!!
If you have read this far and you are still considering going with The Dental Academy I would strongly urge you to give them a try, no matter your budget, it's hands down the best gift I have ever given myself and the price is 100% worth it, you are worth it!! and I am so incredibly happy that I made that first phone call. Thank you!!
5 months ago
Michaela Mason Verified
Just wanted to share my experience with The Dental Academy. My smile has always been important to me and from the start up until now Kevin, Jan, Lisa, Peter and the whole team have made the experience comfortable, personal & amazing (never thought I would ever say that about a dentist, but this is no ordinary dentist). My smile is back bigger than ever. Thank you.
6 months ago