Dr. Sarah GatleyCwtch Dental Care

All of the staff that I have come into contact with are very friendly, professional and have been more than patient and accommodating when it comes to my PSTD issues. I can’t praise them enough! Especially with how organised and helpful they have been, talking me through every step of my dental needs and discussing any options available in an open and lay-person friendly manner. The practice itself is very easily accessible just off the M4/Northern Avenue roundabout at Tongwynlais and has plenty of its own parking around the back of the building making it a very easy and convenient appointment to attend. Having been charged scary amounts at other practices in the past for vey basic dental work, I find Cwtch Dental’s prices to be incredibly reasonable especially considering the great work and care they give at each appointment. Having spent years putting off dental work due to bad past experiences I am beyond thankful to have found Dr Sarah and her team at Cwtch Dental and will continue to recommend them to anyone who will listen. Thank you!

I cannot thank Dr. Jess and the team at Cwtch Dental enough. Their trauma-informed approach has made a world of difference to me. I have a history of serious childhood abuse, and as a result, I find some experiences in life incredibly difficult. Many years ago, I had a horrific experience with a dentist who forcefully held me down to take a mold, causing a full-blown panic response. That experience kept me away from the dentist for years. When Cwtch opened, I reached out to the owners, and from the start, they were incredibly understanding. Recently, I needed a root canal, and despite knowing I was in safe hands, the procedure triggered a trauma response. Dr. Jess was beyond amazing, she was gentle, patient, and compassionate throughout. She let me stop and sit up as often as I needed, never showing frustration, only kindness. When I became overwhelmed and apologised repeatedly, she reassured me, and at one point, even wiped my tears. Having a trauma-informed dental practice makes an enormous difference to those of us who have experienced abuse or assault. The care I received at Cwtch has not only helped me manage my fear of dental treatment but also restored a sense of safety in a space that once felt impossible for me. I am so deeply grateful for their understanding, kindness, and expertise.

First class treatment with a smile from the team as always. Huge thanks to Katy and her assistant, an absolutely superb dentist, who will instantly make you feel at ease and chats away during your appointment. Very thorough, is good at her job and clearly loves what she does.

On arrival I was met & guided to the first floor for the first time since starting with Cwtch. Friendly, polite staff. I have no fear of dental treatment. Even so I appreciated Dr Rachel’s putting my mind at rest. Professional in approach she has excellent communication skills. I was impressed by the quality & ambience of the rooms & the dental facilities on my first experience of the first floor facilities.

I’ve visited Cwtch Dental recently for a new patient examination, a scale and polish with Michelle, and two fillings later on with Dr Sarah. Everything was super easy from start to finish - the online booking system, availability of appointments, parking, the staff (so lovely!), dental surgery and the treatments themselves. I get a tad nervous with anything dental related but everyone was so nice at Cwtch that my nerves were settled quickly. I would certainly recommend this place.