Nichola Roberts Verified
Having not visited a dentist for many years and being an extremely nervous patient, I felt anxious and worried about visiting a dentist. But, I can honestly say with my hand on my heart, I cannot recommend Your Dentist Didcot Ltd highly enough.
Upon my first visit, I was initially greeted with a beautiful smiles and warm welcome by Nikki and Jo, such lovely ladies they are. Then I had my first examination with Alastair, he was also very friendly and welcoming and he put me at ease immediately. Alastair understood my fears and handled all my concerns with kindness and with such a reassuring manner. I understood my treatment plan which was explained clearly to me, and I felt less nervous when I left.
My first appointment with hygienist (Moussa) was arranged and it was agreed, it would be split between two appointments, due to my nervous disposition, but nearer to my appointment time, I felt a bit more brave, so I contacted Your Dentist and spoke with Nikki, to see if it would be possible for me to just get it all done in one sitting. Nikki advised, all appointments were taken already and she apologised. I understood completely, as it was very short notice and I prepared to travel to the practice. Upon driving to my appointment, Nikki telephoned me, and bless her heart, she had managed to rearrange the other appointment's to accommodate my request. I could not believe it, what an absolute star she is, I cannot thank her enough.
So, I arrived for my hygiene appointment with Moussa, nervous and anxious, but again I was put at ease immediately and the treatment process began. My teeth are very sensitive and I did struggle with the cleaning of them and this meant anaesthetic was required. Moussa was very understanding and gentle and he adapted to my needs which caused less pain and Jo was by my side ensuring I was comfortable.
My next appointment was this morning, two fillings with Alastair, I felt very anxious when I arrived and again I felt the same warm welcome from Nikki, Jo and Polly-Anne. Shortly after, I was greeted by Alastair with a big smile and warm welcome, I entered the treatment room and had a brief chat with Alastair before he began and I felt at ease and reassured that I was in good hands.
Alastair is an absolutely amazing dentist! If I wasn't so nervous, I could have easily fallen asleep, I can honestly say I didn't expect it to go so well and with such fantastic results. Alastair has given me my smile back.
I absolutely should have done this years ago, and now I have found such a brilliant dentist, I will keep going regularly and I know each time I go my anxiety will ease and my confidence will improve. Thank you all
2 months ago