Dr. Nieves RosSmmmile Bristol

I went to Smmmile because I had an ache in my teeth. They diagnosed that I had tooth decay and needed to take out two of my teeth. I was very suspicious because the X-ray only showed a slight dark patch between two teeth which they told me meant decay. I went to another dentist to get a second opinion and their X-ray showed no decay, no dark patch and they said my teeth were fine. They think I might be grinding my teeth at night and that might be the cause of my ache. It’s since got much better on its own and I’m really glad I didn’t get my teeth ripped out by Smmmile!

Really happy with my treatment! I had Invisalign and composite bonding and everyone was so friendly and helpful. I was given extra aligners to ensure the perfect smile. Thanks so much

I had amazing results from Invisalign and whitening with Dr Nieves. Everybody was welcoming and had an all round great experience here. They also have a great referral scheme - I recommended the practice to a friend who received a discount and I have just received a love 2 shop voucher in time for Christmas. Thank you Smmmile Bristol!!

I started Invisalign with Dr. Nieves in February, and I couldn’t be happier. From day one, I felt comfortable and at ease—even after years of being scared of dentists. Dr. Nieves has truly helped me overcome that fear with her kind and professional approach. And the best part is that in less than a year, my teeth look so much better, and for the first time in years, I feel confident smiling again. Thank you so much, Dr. Nieves and the entire Smmmile Team!

UPDATE 12 MONTHS LATER: STILL NO OPENING HOURS ON THE DOOR. MANAGER IS A LIAR. Update 24 hours after leaving this review: * I was called by the branch and advised the refund has been processed over a week ago (it has not been received as yet) * I was again made to feel in the wrong for complaining - apparently they are getting their hours displayed on the front door "soon". I'd give 0 stars if I could. I work in high level customer service and previously as a mystery shopper. With so many other private dentists in Bristol, don't bother with these clowns. * Arrived 10 mins early for initial consultation - front door locked, no signs indicating why. After knocking and waiting for over 10 mins the staff appeared, unlocked the door and attempted to apply guilt by saying they "have to lock the door otherwise we don't get a lunch break". It was 3pm. * To receive a consultation with a trained dentist to get a quote you have to pay £50. *I paid £50 and scheduled an appointment whilst at my initial consultation. Over the next few weeks I received : - An appointment reminder for the wrong date and time. - An email thanking me for confirming I was going ahead with treatment and that my retainers were being manufactured. I called and emailed Smmmile - at last they called back - I had by this point totally lost faith in their company's ability to handle my enquiry, and I asked them to cancel my appointment and refund me. I'm still waiting for the refund. I'm still receiving emails saying that my retainers are being manufactured. AVOID AT ALL COSTS.